1. About Our Services
Welcome to the website of Prabhu Hira Group, including its sister concerns, affiliates, and associate companies (collectively referred to as "Prabhu Hira Group", "Company", "we", "our", or "us").
By accessing or using this website [www.prabhuhira.com], you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please discontinue use of the website and services.
Prabhu Hira Group and its sister concerns are engaged in providing cold storage, temperature-controlled warehousing, storage, handling, and related logistics services for agricultural produce, food items, pharmaceuticals, and other permitted goods.
All information on this website is provided for general informational purposes and does not constitute a binding offer unless expressly stated in writing.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age
- You are legally capable of entering into a binding agreement
- Any information provided by you is accurate and complete
3. Use of Website
You agree to:
- Use this website only for lawful purposes
- Not damage, disrupt, or interfere with the website's functionality or security
- Not attempt unauthorized access to any systems or data
The Company reserves the right to restrict or terminate access at its sole discretion.
4. Storage Terms & Customer Responsibilities
Customers availing storage or warehousing services agree that:
- Goods stored comply with all applicable Indian laws and regulations
- No illegal, hazardous, flammable, explosive, or prohibited items shall be stored
- Accurate details regarding nature of goods, quantity, temperature requirements, shelf life, and value are disclosed
- Proper packaging, labelling, and statutory compliance (including FSSAI where applicable) are the responsibility of the customer
5. Temperature Control & Handling Disclaimer
While Prabhu Hira Group maintains industry-standard temperature and handling practices:
- Minor temperature variations may occur due to power issues, equipment limitations, or force majeure events
- The Company shall not be responsible for natural deterioration, decay, weight loss, or inherent defects of stored goods
- Any liability, if applicable, shall be limited to the terms specified in the service agreement, storage receipt, or invoice
6. Pricing, Billing & Payments
- Charges are as per mutually agreed quotations, contracts, or rate cards
- Invoices must be paid within the agreed credit period
- Delayed payments will attract interest and/or suspension of services
- All prices are exclusive of GST and other applicable taxes, unless stated otherwise
7. Intellectual Property
All website content, including text, logos, designs, images, and trademarks, belongs to Prabhu Hira Group and its sister concerns and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, copying, printing, screenshots or submission in any legal forum or distribution is strictly prohibited, on violation of the same legal action will be initiated.
8. Limitation of Liability
To the fullest extent permitted by law:
- The Company shall not be liable for direct, indirect, incidental, or consequential damages
- The Company is not liable for losses caused by events beyond reasonable control
9. Force Majeure
Prabhu Hira Group shall not be liable for failure or delay in performance due to events including but not limited to:
- Natural calamities
- Power failures
- Government actions or restrictions
- Strikes, riots, epidemics, or pandemics
10. Third-Party Links
This website may contain links to third-party websites. Prabhu Hira Group is not responsible for their content, privacy practices, or terms.
11. Privacy Policy
Use of this website is also governed by our Privacy Policy and Cookie Policy, which form an integral part of these Terms and Conditions.
12. Modifications
Prabhu Hira Group reserves the right to amend or update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of such changes.
13. Termination of Services
The Company may suspend or terminate website access or storage services without prior notice in case of breach of these Terms or for operational, safety, or legal reasons.
14. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by the laws of India.
Courts located in Mumbai or Navi Mumbai shall have exclusive jurisdiction.
15. Contact Details
For any queries related to these Terms and Conditions: