1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information that identifies you as an individual, such as:
- Name
- Company name
- Email address
- Phone number
- Job title
- Billing and invoicing information
- Any information you submit via contact forms or service inquiries
b. Business and Operational Information
- Storage requirements and specifications
- Shipment and logistics details
- Temperature and compliance requirements
- Contractual and service-related information
c. Technical Information
Automatically collected information may include:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide requested services
- Manage customer relationships and contracts
- Operate, maintain, and improve our website
- Comply with legal, regulatory, and industry requirements
- Communicate service updates, operational notices, or administrative information
- Enhance security and prevent fraud or unauthorized access
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic and performance
- Enhance user experience
You may control or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
4. Sharing and Disclosure of Information
We do not sell personal information.
We may share information only in the following circumstances:
- With trusted service providers who assist in website hosting, IT services, logistics support, or payment processing
- To comply with applicable laws, regulations, or legal requests
- To protect the rights, property, safety, or security of our company, customers, or others
- As part of a business transaction such as a merger, acquisition, or sale of assets
All third parties are required to protect information and use it solely for authorized purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal and business information, including:
- Access controls
- Secure servers and systems
- Confidentiality obligations for employees and contractors
While we strive to protect information, no method of transmission or storage is completely secure.
6. Data Retention
We retain personal and business information only for as long as necessary to:
- Fulfill business and contractual obligations
- Meet regulatory and compliance requirements
- Resolve disputes and enforce agreements
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access, update, or correct your personal information
- Request deletion of your information
- Object to or restrict certain processing activities
Requests can be made using the contact information provided in section 11.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
9. Children's Privacy
Our website and services are intended for business use and are not directed to children under the age of 13 (or applicable local age). We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact: